Today is great.
We are The Lumery, part of Accenture Song, the marketing and technology consultancy putting people at the heart of MarTech.
Expertise
With people at the controls, there’s an amazing wealth of opportunities for brands who want to understand, build and execute on the core functions required to make their MarTech work. No matter the scale of your challenge, our expertise not only delivers value across the MarTech Stack but can also elevate your customer experience like never before.
Personalisation & CX
True personalisation starts with understanding the ‘why, how and what’ of your customer experience in an omni-channel world.
Insights & Attribution
Insights and attribution guide decisions by unifying qualitative and quantitative data to delivery clarity, meaning and action.
CRM & Loyalty
CRM and loyalty uses one-to-one marketing channels to solve customer needs and build mutual value.
Customer Data
Customer data encompasses all the information collected about your customers. Understand and influence consumer behaviour, improve customer service, and implement targeted marketing strategies.
Marketing Operations
MarTech has created opportunities to connect with customers at scale. -marketing operations is the process that enables that scale.
Experimentation
Experimentation quantifies the voice of the business and the customer. The process of testing and trialling activity, such as messaging, builds valuable evidence into the best course of action.
Our impact
Our impact
Our impact
Our impact
Our impact
Data and technology help identify the trends your customers are following and how they’ll impact the effectiveness of your MarTech ecosystem. In turn, we can help you effectively pivot strategies to keep delivering ever increasing business impact and customer experience.
Revenue Uplift
Efficiency gains
Enablement
Risk Mitigation
01
Revenue uplift
Create even greater incremental revenue benefit with considered actions, strategies and interventions.
02
Efficiency gains
Same value. But for less resource, time and money. Streamline operations, reduce waste, and optimise workflows.
03
Enablement
Enhance and upskill team capabilities to fully utilise the customer experience ecosystem.
04
Risk mitigation
Develop strategies that identify, assess, minimise, and manage potential risks that could impact the success of business projects.
Today’s plan?
We’re using our expertise in a series of end-to-end services to deliver impact, value and an elevated customer experience for your business. Not just today, but tomorrow and beyond.
Data, technology and people. Working with large scale, enterprise brand across all industries, we help them get to grips with their MarTech ecosystems to create a whole new level of customer experience.
Accenture Acquires The Lumery to Strengthen its Marketing Transformation Services in Australia
March 3, 2024: Accenture (NYSE: ACN) has acquired The Lumery, a Melbourne-based marketing technology (martech) consultancy that helps leading organizations deliver seamless customer experiences and transform their marketing services.
Who we work with
Check out some of the amazing customers, vendors, and industry partners we’re proud to have worked and collaborated with.
Check out some of the amazing customers, vendors, and industry partners we’re proud to have worked and collaborated with.
Check out some of the amazing customers, vendors, and industry partners we’re proud to have worked and collaborated with.
Where is The Lumery tomorrow?
Today we’re hiring
Both Data and Technology can be pretty flat without some bright minds and big hearts to bring the magic. That’s where you come in.